Privacy Policy

Privacy Policy – Discover Hadeland by NDDM

Privacy Policy
Discover Hadeland by Norwegian Destination Development & Management AS respects your privacy. This Privacy Policy explains what personal data we collect, why we use it, who we share it with, and your rights. It applies when you visit our website, contact us, request or book a trip, travel with us, or otherwise use our services.

Who we are
Norwegian Destination Development & Management AS, org. no. 935 112 281, Oslolinna 111, 2750 Gran, Norway, is the controller for the personal data covered by this Privacy Policy.

Email: booking@discoverhadeland.no
Phone: +47 90098623
Website: www.discoverhadeland.no

What data we collect
We collect only the personal data we need to provide our services and run our business. This may include your name, contact details, booking details, payment status and communication with us.

If relevant to your trip, we may also process dietary requirements, allergies, accessibility needs or other information you choose to share.

When you use our website, we may also collect basic technical information such as IP address, browser type and pages visited.

Why we use your data
We use your personal data for the following purposes:

1. To answer enquiries and prepare offers. Our legal basis for processing your personal data is that it is necessary to take steps at your request before entering into an agreement with you.
2. To confirm and manage bookings, deliver trips and services, communicate with you, share necessary information with suppliers and handle complaints. Our legal basis for processing your personal data is that it is necessary to fulfil our agreement with you.
3. To comply with legal obligations, such as accounting and tax rules. Our legal basis for processing your personal data is to comply with our legal obligations.
4. To use health-related or other sensitive information you choose to share where this is relevant to your trip. Our legal basis for processing your personal data is your consent. You may withdraw your consent at any time by contacting us.
5. To operate, protect and improve our website and services. Our legal basis for processing your personal data is our legitimate interest in operating our website, presenting relevant content and giving you a good user experience. For some activities, we may ask for your consent.

Who we share your data with
We share personal data only where necessary. This may include hotels, transport providers, guides, restaurants, activity partners, payment providers, IT suppliers and public authorities where required by law. We have entered into data processing agreements with all subcontractors that process personal data on behalf of us.

We do not sell your personal data.

If personal data is transferred outside the EEA, we will make sure that an appropriate legal safeguard is in place.

How long we keep your data
We keep personal data only for as long as needed for the purpose for which it was collected and for as long as we are required to keep it by law.

Booking and payment information may be kept as required under accounting, tax and complaint handling rules. Health-related or special needs information will normally be deleted or anonymised when it is no longer needed for the trip, unless a longer retention period is required by law or needed to handle a claim or complaint.

Your rights
Subject to applicable law, you may ask for access to your personal data, ask us to correct or delete it, request restricted processing, object to certain processing, or ask to receive data you have provided to us in a portable format.

Where processing is based on consent, you may withdraw your consent at any time.

You may also complain to the Norwegian Data Protection Authority (Datatilsynet)

Cookies
Our website may use cookies and similar technologies to make the site work, understand website traffic and improve content and functionality.

Where required by law, we will ask for your consent before using non-essential cookies.

You can manage cookies through your browser settings or through our cookie settings tool.

Security and updates
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration.

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

This Privacy Policy was last updated 09.04.2026.